Shipping Policy

Last Updated: October 23, 2026

Thank you for shopping with Sewtaku! Every order supports our small, independently operated embroidery business in Florida. Because our products are made to order, we appreciate your patience as we carefully create, package, and ship your items.

Please review our shipping policy before placing an order.

1. Order Processing & Production

At Sewtaku, most products are individually embroidered after an order is placed.

Because our items are made to order, production time is separate from shipping time.

Production times may vary depending on:

• Current order volume

• Design complexity and customization

• Availability of garment colors and sizes

• Seasonal demand and holidays

• Equipment maintenance or unexpected production delays

Estimated processing times, when provided, can be found on the applicable product page or during checkout.

Orders are generally processed in the order they are received.

Please note that weekends and federal holidays may affect processing and shipment schedules.

2. Shipping Methods & Delivery Estimates

We ship orders using reputable shipping carriers and available shipping services.

Shipping costs and available delivery options are displayed at checkout.

Estimated delivery times begin once your completed order has been handed over to the shipping carrier.

Delivery estimates are not guaranteed arrival dates.

Actual delivery times may vary due to carrier operations, weather conditions, holidays, and other circumstances outside our reasonable control.

Selecting an expedited shipping method does not automatically expedite embroidery production unless explicitly stated.

3. Shipping Rates

Shipping fees are calculated and displayed at checkout based on the available shipping options, package details, and destination.

Customers are responsible for reviewing and accepting applicable shipping charges before completing a purchase.

Any promotional shipping offers will be subject to the conditions displayed at the time of purchase.

4. Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when tracking is available.

Tracking information may take additional time to update after the carrier initially receives the package.

If you have questions about your shipment, please contact us at owner@sewtakuboutique.com.

5. Shipping Delays

Although we work hard to prepare and ship orders promptly, unexpected delays can occasionally occur.

Potential causes include:

• High order volumes

• Holiday shipping congestion

• Severe weather

• Carrier disruptions

• Material shortages

• Equipment or production issues

We cannot guarantee specific delivery dates unless expressly agreed upon.

If we are unable to ship your order within the promised shipment timeframe, we will notify you and provide the opportunity to consent to a revised shipping date or cancel for a refund, as required by applicable law.

If no shipment timeframe is specified, applicable federal shipping requirements will govern.

We appreciate your understanding that handmade embroidery requires additional production time.

6. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping information during checkout.

Please carefully verify your:

• Full name

• Street address and apartment or unit number

• City, state, and ZIP code

• Contact information

Sewtaku is not responsible for delivery issues resulting directly from incorrect or incomplete addresses supplied by customers, except where applicable law requires otherwise.

If you notice an address error, contact owner@sewtakuboutique.com immediately.

We will do our best to accommodate corrections before shipment, but changes cannot be guaranteed once an order has been dispatched.

If a package is returned due to an incorrect or incomplete customer-provided address, the customer may be responsible for additional shipping charges before the order can be resent.

7. Lost, Stolen, or Missing Packages

Once an order has been transferred to the shipping carrier, the carrier is responsible for transporting and delivering the package.

If your tracking information indicates that your package has been delivered but you cannot locate it, we recommend:

1. Checking your mailbox, porch, and surrounding delivery areas.

2. Confirming that the shipping address was entered correctly.

3. Checking with household members or neighbors.

4. Contacting the shipping carrier to initiate a missing-package investigation.

Sewtaku is not responsible for theft occurring after confirmed delivery or circumstances beyond our reasonable control, except as required by applicable law.

If a package is lost before confirmed delivery, please contact us so we can review the tracking information and assist with an appropriate carrier investigation.

Refunds or replacements for lost packages will be evaluated according to the circumstances and applicable consumer protection requirements.

8. Damaged Packages During Transit

We carefully inspect and package each product before shipment to help ensure it reaches you in excellent condition.

However, damage caused by shipping carriers or mishandling during transportation may occur.

To the extent permitted by applicable law, Sewtaku is not liable for damage caused solely by the shipping carrier after the package has been transferred for delivery.

If your package arrives visibly damaged, we recommend:

• Photographing the package before opening it

• Taking clear photographs of any damaged merchandise

• Keeping the original packaging

• Contacting the shipping carrier to inquire about filing a damage claim

You may also contact us for available shipping documentation or assistance.

Damage resulting from a significant production defect caused by Sewtaku will be evaluated under our Refund & Return Policy.

This section does not exclude any rights or remedies provided by applicable law.

9. Holiday Orders & Seasonal Shipping

During peak shopping seasons, including Halloween, Thanksgiving, and Christmas, production and delivery times may be longer than usual.

Because all embroidered products require preparation and production time, we strongly recommend placing holiday orders early.

Orders placed close to a holiday are not guaranteed to arrive before that holiday.

Any published holiday ordering deadlines are estimates unless explicitly stated otherwise.

Sewtaku is not responsible for carrier-related delays that result in orders arriving after a holiday or special occasion, except where required by law.

10. Order Cancellations After Shipment

Once an order has been shipped, it cannot generally be canceled or modified.

Due to the made-to-order nature of our products, all sales are final except for qualifying production defects or circumstances where a refund is required by law.

Please review our Refund & Return Policy for additional details.

11. Shipping Availability

Available shipping destinations and methods will be displayed during checkout.

If a shipping method is unavailable for your location, you may not be able to complete your purchase.

We reserve the right to modify available shipping services or destinations as necessary.

If we cannot fulfill an order to the provided destination after payment has been collected, we will notify the customer and issue a refund for the canceled order.

12. Contact Information

If you have questions about your order, shipping status, or delivery, please contact us.

Sewtaku

A DBA of Workflow Consulting LLC

Florida, United States

Email: owner@sewtakuboutique.com

Website: https://www.sewtakuboutique.com

Thank you for supporting Sewtaku! We appreciate every order and take pride in creating embroidered pieces just for you.